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Leveraging on the extensive experience as a systems integration and knowledge base
specialist, TSI has developed a complete knowledge based solution for the protection
of sensitive and often vulnerable web sphere known as CYBERZ™. CYBERZ™ allows key
information authorities in the market to detect, analyze and respond to relevant
information posted on the World Wide Web.
CYBERZ™ scours the vast regions of the internet for information quickly and efficiently.
Information from public blogs, discussion forums, websites and community portals
are monitored, analyzed and combined into a single knowledge center. With this new
found wealth of knowledge, agencies are now able to instantly harvest information
they need from that central source and gather a much clearer picture on public sentiments.
CYBERZ™ ensures that citizen opinions on government policies are delivered to relevant
agencies. This enables agencies to better understand the key issues, concerns and
general public sentiments for an event.
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The CYBERZ™ solution includes:
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CYBERZ™ Connect
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Connects all essential sources of information - news, forums, discussion boards,
feedback forums and blogs, on the internet sphere for sentiment and trend analysis.
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CYBERZ™ Sense
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Automates the monitoring, identification and reporting of salient issues. Discovers
new and relevant content and segregates themes according to customizable channels.
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CYBERZ™ Respond
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Presents a single point of entry to view all blogs and forum contents, analyze views
expressed and generate statistics for measuring the changing demands of society.
Supports customizable notification alerts for key issues.
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CYBERZ™ Sentiment
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Enables the segmenting of information based on positive and negative sentiments.
The system scans through each article, picking up words or phrases that are positive
or negative, and eventually contributes to the overall sentiment of the article.
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CYBERZ™ Theme
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Enables the identification of key topics with the option to focus results on specific
websites or forums for tailored analysis. Ability to group information that are
conceptually similar and as such, capable of providing statistical data on the number
of entries based on individual topics.
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